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Privacy Policy

Effective Date: 1 February 2026

Wild Orchid Safaris Africa Limited trading as Wild Orchid African Safaris (“we”, “our”, or “us”) is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website or engage our safari planning services.


1. Legal Framework

We process personal data in accordance with the Data Protection Act and other applicable laws of the Kenya.


2. Information We Collect

We may collect and process the following categories of personal data:

a) Information You Provide

  • Full name
  • Email address
  • Telephone number
  • Nationality
  • Travel dates and preferences
  • Passport details (for bookings where required)
  • Payment information (processed securely through third-party providers)


b) Automatically Collected Information

  • IP address
  • Browser type and version
  • Device information
  • Pages visited and time spent on our website


c) Sensitive Personal Data

Where required for safari bookings, we may collect limited health or dietary information to ensure safe travel arrangements. This is only collected with your explicit consent.


3. How We Use Your Information

We use your personal data to:

  • Respond to enquiries
  • Design and customise safari itineraries
  • Process bookings and payments
  • Communicate travel confirmations and updates
  • Comply with legal and regulatory requirements
  • Improve our website and services
  • We will not sell or rent your personal information to third parties.

4. Lawful Basis for Processing

We process your data based on:

  • Your consent
  • Performance of a contract (safari booking)
  • Compliance with legal obligations
  • Our legitimate business interests

5. Sharing Your Information

We may share relevant personal data with:

  • Safari lodges and camps
  • Airlines and transport providers
  • National park authorities
  • Government authorities where legally required
  • Professional advisors (legal, accounting, insurance)


All third parties are required to protect your information in accordance with applicable data protection laws.


6. International Transfers

As a safari operator, we may transfer data to trusted partners outside Kenya where necessary to fulfil your booking. We ensure appropriate safeguards are in place.


7. Data Retention

We retain personal data only for as long as necessary to:

  • Fulfil your booking
  • Meet legal and tax obligations
  • Resolve disputes

After this period, data is securely deleted or anonymised.


8. Data Security

We implement appropriate technical and organisational measures to safeguard your personal data against unauthorised access, loss, misuse, or disclosure.


However, no online transmission is completely secure, and we cannot guarantee absolute security.


9. Your Rights

Under the Data Protection Act (Kenya), you have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Withdraw consent at any time
  • Object to processing
  • Lodge a complaint with the Office of the Data Protection Commissioner (Kenya)


To exercise your rights, please contact us at:
📧 info@wildorchidafricansafaris.com


10. Cookies

Our website may use cookies to enhance user experience and analyse website traffic. You may adjust your browser settings to refuse cookies.


11. Children’s Privacy

Our services are not directed at children under 18 without parental or guardian supervision. We do not knowingly collect data from minors without appropriate consent.


12. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be published on this page with an updated effective date.


13. Contact Information

Wild Orchid Safaris Africa Limited
Nairobi, Kenya
Email: info@wildorchidafricansafaris.com
Telephone: +254 [Insert Number]